Memory Maker (MM) is a pre-paid service provided by Disney for all Disney resort and non-Disney resort guests to buy in advance of their WDW vacation. Most recently, I learned that while the package was designed to be purchased in advance, you can buy it after your trip now, but you save money by purchasing MM 3 days in advance of your checkin date. Also, you're still best to buy in advance to ensure you get all of your pictures without issues, but buying after the trip can be done by calling 407-560-4300. This is also the same number you call if you have any problems with MM/PP or missing pictures.

Memory Maker is a great tool for capturing moments where a person in your party with a camera may not be able to take a picture or be there to take pictures at rides, character meals, character meet and greets, Disney Springs, water parks and at some resorts. (Large groups)

Some people often ask what the differences are between Memory Maker (MM) and PhotoPass (PP). MM and PP are two different products.

PP is on Annual Passes and for non-Annual Passholders who do not have MM.

  • Annual Passholders: If you have PP on your Annual Pass (AP), you have 365 days to download your pictures for free. The PP follows the AP holder, but anyone on the reservation or on your My Disney Experience (MDE) can touch their MB to the picture at the monitors at the end of the ride and with a photographer if the AP holder is not present and it uploads to the AP holder account. The non-AP holder can't download the pics for free. The AP holder can share them for free, though. The AP holder can download them and email them. Reminder: If someone in the vacation party is not with the AP holder, their picture may not auto upload to the account.

  • Non-Annual Passholders without MM: For non-AP holders who do not want MM, guests merely touch your MB to the Mickey below the monitors after certain attractions and/or the Disney photographers will scan your MB before or after taking pictures and they will upload to your MDE account. You can buy all of the pictures or just a few or just 1, but you pay for each picture individually. If you find that you really like many of the pictures, stop and look at how much you would be spending. It may be more cost effective to call and buy the Memory Maker so you can download all of the pictures. Be sure to call ASAP. It's not too late, but the clock is ticking on availability.

The MM follows everyone on the reservation and is available for everyone on the reservation to see and download for free through My Disney Experience. The MM photos are available to download for 30 days from the first day of use. You save money by buying the MM 3 days in advance of checkin date.

Helpful hints/information:

  • Prior to your Disney vacation, link everyone's Magic Bands to their own My Disney Experience (MDE) account or the one responsible party in charge of pictures (can share a common log-in and password). This will allow all members of the party to access Memory Maker online to view photos, editing, downloading, etc.

  • It is best to purchase Memory Maker at least 3 days prior to arrival in order to avoid a delay with activation and qualify for the discounted rate. This will also allow you to be certain all of your bands are working and photos are linking.

  • During your vacation, log-in to your MDE account, scroll down to photo pass and look at your photos. Most of the DVC resorts have the Photo Pass kiosk that you can scan your band and view photos. Some photos may not show up right away, because they tend to update overnight if taken by a Photo Pass photographer with a hand held scanner. If you find your photos are not appearing after two days, be sure to speak to a Photo Pass cast member at the Photo Pass desk/kiosk or call Guest Services and they can troubleshoot and fix the issue. (See phone number above.)

  • Throughout the parks there are numerous Photo Spots where photographers are stationed with cameras ready to take your picture. The photographer scans the band of one person in the party. If everyone is linked, it doesn't matter which person/band gets scanned. If everyone is not linked, the band of the Memory Maker purchaser needs to be scanned every time. There are scanners on the rides at the point where the photo is taken so everyone shows up in the picture.

  • Once you activate Memory Maker, you have 30 days to capture photos and videos. All your Disney PhotoPass media from within the 30 days will be available to download until that media expires. Your online photos are good for 30 days for adding Disney borders, banners, etc., from the day MM is activated. Keep in mind that your photos will expire on the Disney site and will be deleted as the 30 days hit each picture/day. Download your pictures to your computer as soon as you get home. If you want the special borders, banners, etc., it's best to get your pictures 30 days from the first day of your vacation to ensure you don't miss out. As of right now, you can purchase an extension of 15 days for $19.95. You can customize the photos by editing, cropping, add borders, banners, stamps, signatures, etc.

  • Download and save them to your computer as soon as possible so you don't forget and lose them, because the 30 days has passed. You can then print them when you want. You just can't add the special Disney features.

Memory Maker is a great time saver, very convenient and ensures the maximum number of photos. Encourage members in your party to stop for photos when they see a photographer when they separate themselves from the party. Especially those who don't take many pictures, carry a camera, etc.