Animal Kingdom’s Concierge Level At Jambo

Food spread. Concierge level. Disney vacation club Jambo

This particular level is for Disney Vacation Club Members only and is very difficult to book. We were finally able to stay at Disney’s Animal Kingdom Jambo’s Concierge Level and it did not disappoint. For the full video of the room and many, many more pictures, Click here to go to our YouTube page.

Restricted Access

In order to get to the concierge level, you gain access through the elevator to the right of the lobby once you enter the lodge. Click “6” and then scan your MagicBand. Scanning your band is required to enter that level.

Once you are on that floor, take a left where you will be greeted by cast members sitting at a desk where you will receive your welcoming packet.

Special Offerings and Times

  • Sunrise Breakfast 7:00am – 10:30am,
  • Snacks 11:30am – 3:00pm
  • Afternoon Tea 3:00 – 4:30
  • Twilight Offering 5:00pm – 7:00pm
  • Evening Indulgences 8:00pm – 10:00pm

Breakfast and Twilight Offering rotate to different foods every day. There is a menu for each day of the week. Our video on YouTube has all of the lists.

You can get beer, wine and signature beverages, which include mimosas and sangria, any time of the day by simply asking a cast member. Wine is out for self-serve during the Twilight Offering only. Other alcoholic beverages are out for self-serve during the Evening Indulgence. Be prepared to have proper ID on you at all times when enjoying their alcoholic beverages.

The chef prepares appetizers during Twilight Offering to the left of the large television. I wish I could have fit her in my pocket and brought her home with me. The food was unbelievable!

Educational Seminars and Special Cast Member Treatment

During the day, we enjoyed an educational speaker from South Africa about animals in South Africa, tours, conservation, etc. Do not be alarmed when mousekeeping knocks on your door in the evening. We were offered a turn-down service, which was a very nice touch to the whole experience.

The cast members are incredibly attentive, very nice and constantly moving, refreshing, taking plates, etc. Every time I turned around to put a plate on the shelf above the trash can, plates that were just placed there by others were already gone. I swear it was Disney magic! I never once saw any of the cast members clear the area. Enjoy a Disney movie while you are there. People of all ages were enjoying their time there. Some were playing cards, too!

In my opinion, the food was more than enough to fill us up without having to go to a restaurant. We prefer to not have leftovers or eat too much so picking at the food whenever we wanted was perfect for us. It saved us a lot of money, but these rooms come at a hefty point price. There are only 10 rooms. Five of them are studios and the other 5 are one bedroom villas.

Have A Backup Plan

If someone is lucky enough to snag a two bedroom, that takes away a studio and a one bedroom, which is commonly called a lock-off. That leaves you with 8 rooms to try to secure. It would be great to plan a stay here, but be sure to have a backup plan, because if Animal Kingdom is not your home resort, the odds of you getting one of these rooms is not good, but anything is possible.

What I have learned by this recent stay is that I do not think I would want to stay here for more than 2 nights. It is great to stay here and take advantage of the amenities, but if you plan on being in the parks all day/night, you are wasting your points by staying here. You do not have to wait until check-in time or for your room to be ready in order to gain access and enjoy the food and beverages.

Simply go to check-in in the lobby, see if your room is ready and request access or the check-in cast member may simply tell you that you have access, which is how I found out. In fact, because you have reservations, I bet you can go directly to the elevator to gain access. I am not sure about that, though, as I did not try that. I will next time and report back here.


We really liked it. It is a hop, skip and a jump to your room to go to your bathroom in your room, walk out of your room to grab a snack or something to drink and it is a great way to kick back, relax and enjoy the resort. Next time, I think I will try to get the last couple of days so we can run, run, run around the parks for the first few days and then have relaxing downtime on the concierge level for a couple days so I am rested before flying home.

Do not forget to check out the video on our YouTube page! Just click here!